Optimization of costs, quality of service and scalability of cloud infrastructure: are the main strengths of Amazon Connect. Optimizat...
Optimization of costs, quality of service and scalability of cloud infrastructure: are the main strengths of Amazon Connect.
Optimization of costs, quality of service provided to the customer and the typical cloud infrastructure scalability. These are the main strengths of Amazon Connect, contact center offers service from Jeff Bezos group to the professional reality. In other words, it is a platform through which to manage your PBX without having to resort to complex and often expensive hardware and proprietary software. The system is able to anticipate what could be the customers' questions, so as to provide them with an immediate and satisfactory response, thus increasing customer satisfaction and retention.
